EPOS Webmail slow

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Azhar Hussain

• 21.08. 2025 14:44

When it is peak hours webmail become slow and we will get duplicate emails

1. We checked CPU, Memory, Disk are all normal
2. Please let me know what we need to check to fix the root cause

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  Alexander

  • 3.10. 2025 14:36

  Have you tried changing the smallfile cache size in the API? Set the values higher according to document
  https://support.icewarp.com/hc/en-us/articles/360010553877-Increasing-Performance-By-Using-Small-File-Caching

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  Frank Ray

  • 10.09. 2026 00:15

  I was also having slowness issues.  I fixed it by mimicking the index and key structure used in the current IceWarp Appliance database.  Many indexes, constraints, and even some foreign keys that are in the official Appliance database were missing from my running, migrated from antiquity database.

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