Why is my tape drive or media changer not recognized by the Mirapoint appliance?
NOTE: Before reading this article, Mirapoint highly recommends reading the latest version of the Mirapoint Backup and Restore Guide.
If you are certain a tape device is correctly installed, but it is not recognized by the Mirapoint system, use the CLI to do the following: This procedure can only be used if the tape drive or library is locally attached to a Mirapoint appliance.
If the device is incorrectly attached, this command can cause the system to become unstable or crash. Check the cable connections before running the Diag Rescan command.