How do I set up POP/IMAP email servers on a RazorSafe?

Issue

How do I set up other POP/IMAP email servers (other than Message Server, Exchange, etc.) to work with my RazorSafe appliance?

Solution

RazorSafe collects emails sent to it via POP3 or IMAP4. Refer to the product documentation for your email server for instructions on how to configure the email server to blind carbon copy (Bcc) all incoming and outgoing message to a newly created email account (for example, compliance@example.com). This email account is used to house the copies of all the emails. In many cases, your email server will support an archive or journal feature, which should be used instead of the Bcc method.