To make IceWarp WebDocuments work flawlessly, you need to make sure that you have addressed the following points:
- The latest version of Google Chrome should be installed
- UDP communication must be open
- PORTS 443 TCP and 10000 UDP need to be open
- To allow the WebDocuments IP, locate the WebDocuments hostname in the console. Go to GroupWare > WebClient > WebDocuments > WebDocuments server connection and perform an nslookup on the hostname to get the IP.
- The IceWarp server must have a valid SSL certificate
- The IceWarp SmartDiscover hostname [from the Admin Console > System > Services tab] must be resolvable by public DNS servers.
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