GUIDES & TROUBLESHOOTING
EPOS Guides
- Difference between sending emails as mailing list and group
- How to create rules for managing emails
- How to find the Subscription Management Interface in WebAdmin
- How to cancel subscription in WebAdmin
- Addressing vulnerability of PHP on Windows
- Understanding of User, Domain, and Global limits
EPOS Troubleshooting
- API check failed – how to troubleshoot
- Known issues in IceWarp Epos
- Recall in Outlook causes looping of the emails
- How to downgrade the IceWarp Server to the pre-patched version
- Troubleshooting IceWarp communication on RedHat/CentOS
- WebDocuments updates since EPOS
Deep Castle G2
Deep Castle G2 - Known issues
General
- How to add missing repositories
- Difference between Content Filters and Rules
- How to restart modules in IceWarp
- How to view users' passwords
- What is IceWarp Status page
- High availability options
Certificates (SSL)
- How to install an SSL certificate
- How to use Let's Encrypt certificate in IceWarp
- How to install an SSL certificate
- Let's Encrypt certificate has expired
- How to encrypt emails with S/MIME certificate
- How to sign emails with S/MIME certificate
Fulltext Search
Database
Mobile Apps
Migration guides
- Free migration from Rackspace
- Hybrid setup (IceWarp & Microsoft 365)
- Passwords-only Migration Microsoft 365 to IceWarp
- Migration of accounts database
- Server migration (Linux -> Linux)
- Server migration (Windows -> Windows)
DNS
IceWarp Desktop Client
IceWarp Outlook Sync
- Message is not fully downloaded in Outlook Sync
- Outlook Sync port configuration
- EtnefUnknownMapiType error and how to prevent it
- How to resynchronize folders in OutlookSync
- How to install the new Outlook Sync addon (from 13.0.2.20214)
- How to set up Free/Busy in Microsoft Outlook
Other
- How to adjust Antispam
- How to create user in Remote Console and WebAdmin
- Where to download the latest version of the Remote admin console
- Support severity vs response time
- How to start with IceWarp API
- Accessing customer's data