Status of inactive accounts


1 comment

  • Official comment
    Michal Bursík

    disabled accounts are still counted in the license. The only way how to free up occupied seats is by deleting accounts. If the client is planning reactivating accounts later, we recommend doing a backup of the mail folder (/opt/icewarp/mail/, as well as exporting data from Groupware - that can be done through Remote Console: Groupware > General > Export and select the desired account. On the same place you can then import the Groupware data.


    Michal Bursík

    Escalation manager & Partner support engineer

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