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5 comments

  • Official comment
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    Mike | IceWarp Support

    Hello,

    Thanks for your suggestion.

    We want our customers to come up with thoughts and ideas on how to make the product closer to their needs.

    Regarding your feature request, showing the number of unread messages on all folders is maybe wanted from the user point of view, but from an admin perspective, it would have a significant impact on the server performance.

    Kind regards,

    Michael

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    Dhaval Shah

    Hi tech support team,

    Pls. help me my admin id is not open in webpage 

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    Mike | IceWarp Support

    Hello, thanks for contacting us. Can you be please more specific in your request and place the ticket into the correct category?

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    Sergey

    I would echo the request. 
    It would be great to have a feature for Client to show # of undread for all folders, not only Inbox.

    Currently, if mails are being moved to some folder on another client (e.g. Outlook or mobile) - Webclient does not refresh the unread counts in these folders until user is opening this specific folder

    If you are concerned about server performance - please enable this feature as an option, so server administrator can decide.

     Thank you

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  • Avatar
    Michal Bursík

    Hello,

    it would really affect the performance of the server if all folders would be synchronized automatically. However, it's possible to manually select the folder to show the unread count without accessing it - right-click the folder and select More Options > Synchronize.

    Thank you,

    Michal Bursík

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