IceChat - disconnecting
Hello
I have a problem with IceChat on Android.
The program is configured to work with my IceWarp server, I log in and I can talk with users.
However, after a moment when I turn off the screen and turn on again, or switch to another application and return, on the bottom of the IceChat screen, I see the message "Disconnected".
I can't connect again in any way, knocking on the message to resume connection.
I need to close app and run again.
What can I do to make IceChat not disconnect, I want to be able to receive messages anytime - just like I receive messages on WhatsUp?
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Official comment
Hello,
Can I kindly ask you to contact our support at icewarp.com/support with your issue?
I am sure they will find a way how to fix it for you.
Thank you.
Michael
Comment actions -
When I restart my computer or move to an other program and back to IceChat, the word "Disconnected" appears in the program's footer. free games
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Make adjustments to the settings that optimize your device's battery. To disable optimization for IceChat, navigate to Settings > Apps > IceChat > Battery > Optimize Battery Usage. After that, turn off optimization for Water. Because of this, the application will continue to function in the background, enabling you to receive messages without interruption.
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