Disable mails automatic marked as read

Comments

4 comments

  • Official comment
    Avatar
    Mike

    Hello,

    Thanks for your email.

    I want to inform you that this issue has been already registered as a bug that is going to be fixed in the upcoming version 12.2.1.

    We will let all our customers know when this version becomes available.

    Kind regards,

    Michael

    Comment actions Permalink
  • Avatar
    Sergey

    Hi Michael, Icewarp team,.

    I have a slightly different question. 

    After checking some demo instances (https://webmail.icewarpdemo.it/?!#demo:demo123) I was unable to find the option to "disable mark messages as read / Read = never" option in Webclient. This means that if preview pane is enabled, every message you click in the list will be automatically marked as read and I was unable to find the option to prevent this behavior (keep unread unless explicitly opened  (by double-click) or forwarded or replied)

     

    Maybe it's blocked in the demo... 

    Do you have an option which controls this behavior in Webclient (i.e. Mark read = 1/2/5/ sec/ never)?

     

    Thanks

    0
    Comment actions Permalink
  • Avatar
    Mike

    Hello Sergey

    Unfortunately, we do not provide such an option in the WebClient; however, this feature could appear in the future builds.

    Michael

    0
    Comment actions Permalink
  • Avatar
    Sergey

    Hi Michael,

    Thanks for confirmation.

    Yes, this kind of feature would be much appreciated. We were doing some trials with O365, Kerio and Zimbra, in all cases  webclients are having this option.

    With IW I guess this would be possible with Outlook client plugin only (while Outlook desktop clients supports this option)

    Tnks.

    Have a nice day

     

    1
    Comment actions Permalink

Please sign in to leave a comment.