Disable mails automatic marked as read

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8 comments

  • Official comment
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    Mike | Head of Support

    Hello,

    Thanks for your email.

    I want to inform you that this issue has been already registered as a bug that is going to be fixed in the upcoming version 12.2.1.

    We will let all our customers know when this version becomes available.

    Kind regards,

    Michael

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    Sergey

    Hi Michael, Icewarp team,.

    I have a slightly different question. 

    After checking some demo instances (https://webmail.icewarpdemo.it/?!#demo:demo123) I was unable to find the option to "disable mark messages as read / Read = never" option in Webclient. This means that if preview pane is enabled, every message you click in the list will be automatically marked as read and I was unable to find the option to prevent this behavior (keep unread unless explicitly opened  (by double-click) or forwarded or replied)

     

    Maybe it's blocked in the demo... 

    Do you have an option which controls this behavior in Webclient (i.e. Mark read = 1/2/5/ sec/ never)?

     

    Thanks

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    Mike | Head of Support

    Hello Sergey

    Unfortunately, we do not provide such an option in the WebClient; however, this feature could appear in the future builds.

    Michael

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    Sergey

    Hi Michael,

    Thanks for confirmation.

    Yes, this kind of feature would be much appreciated. We were doing some trials with O365, Kerio and Zimbra, in all cases  webclients are having this option.

    With IW I guess this would be possible with Outlook client plugin only (while Outlook desktop clients supports this option)

    Tnks.

    Have a nice day

     

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    Sergey

    Dear Team,

    +1

    It would be great to have an option in Webclient to keep message 'Unread' after selection change, even if preview is enabled. Sometimes it's very useful to keep 'unprocessed' messages as unread.

     

    Thank you

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    Michal Bursík

    Hello,

    I have good news for you; this feature will be added in v14.0 (Epos Gen 3).

     

    Thank you,

     

    Michal Bursík

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    Sergey

    Hi Michael, that's a great news indeed, any indication on the 14.0 anticipated release date?

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  • Avatar
    Michal Bursík

    Hello,

    I cannot provide an exact ETA at this moment, but we expect it to be released in the upcoming months.

     

    Thank you,

     

    Michal Bursík

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