Disable mails automatic marked as read

Follow

KoelnMusik Admin

• May 24, 2019 13:03

When opening the web client, the first mail is marked as read after few seconds.
This is annoying for a single user, but in our company some users must share the same account (feedback and so on). In this case, this could be fatal if an email is marked as read, but it was not really read.

For example, there is an option in the eM client in the settings which can control the behavior of selected mails, it would be very helpful if we have similar in the web client.

1

• Official comment

  

  Mike | IceWarp Support

  • May 27, 2019 09:48

  Hello,

  Thanks for your email.

  I want to inform you that this issue has been already registered as a bug that is going to be fixed in the upcoming version 12.2.1.

  We will let all our customers know when this version becomes available.

  Kind regards,

  Michael

  Comment actions Permalink
• 

  Sergey

  • May 18, 2020 11:32

  Hi Michael, Icewarp team,.

  I have a slightly different question. 

  After checking some demo instances (https://webmail.icewarpdemo.it/?!#demo:demo123) I was unable to find the option to "disable mark messages as read / Read = never" option in Webclient. This means that if preview pane is enabled, every message you click in the list will be automatically marked as read and I was unable to find the option to prevent this behavior (keep unread unless explicitly opened  (by double-click) or forwarded or replied)

   

  Maybe it's blocked in the demo... 

  Do you have an option which controls this behavior in Webclient (i.e. Mark read = 1/2/5/ sec/ never)?

   

  Thanks

  0

  Comment actions Permalink
• 

  Mike | IceWarp Support

  • May 21, 2020 18:09

  Hello Sergey

  Unfortunately, we do not provide such an option in the WebClient; however, this feature could appear in the future builds.

  Michael

  0

  Comment actions Permalink
• 

  Sergey

  • May 22, 2020 08:35

  Hi Michael,

  Thanks for confirmation.

  Yes, this kind of feature would be much appreciated. We were doing some trials with O365, Kerio and Zimbra, in all cases  webclients are having this option.

  With IW I guess this would be possible with Outlook client plugin only (while Outlook desktop clients supports this option)

  Tnks.
  
  Have a nice day

   

  1

  Comment actions Permalink
• 

  Sergey

  • November 09, 2020 09:48

  Dear Team,

  +1

  It would be great to have an option in Webclient to keep message 'Unread' after selection change, even if preview is enabled. Sometimes it's very useful to keep 'unprocessed' messages as unread.

   

  Thank you

  0

  Comment actions Permalink
• 

  Michal Bursík

  • August 17, 2022 11:32

  Hello,

  I have good news for you; this feature will be added in v14.0 (Epos Gen 3).

   

  Thank you,

   

  Michal Bursík

  1

  Comment actions Permalink
• 

  Sergey

  • August 19, 2022 10:16

  Hi Michael, that's a great news indeed, any indication on the 14.0 anticipated release date?

  0

  Comment actions Permalink
• 

  Michal Bursík

  • November 01, 2022 14:27

  Hello,

  I cannot provide an exact ETA at this moment, but we expect it to be released in the upcoming months.

   

  Thank you,

   

  Michal Bursík

  0

  Comment actions Permalink

Please sign in to leave a comment.