Comments

18 comments

  • Official comment

    Hello Alex,

    Thanks for your email. Please note that the Community isn't a replacement of our support, however, you seem to have a problem with the certificates.

    Please contact our support at icewarp.com/support. Our engineers will take a look at it and suggest a working solution.

    Kind regards,

    Michael

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  • I would not ask a community  if your support would answer my question. It is very critical problem and support keep  silence.

     

    Alex

    0
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  • Can I have the ticket number, please? I will check with our support and get back to you. Thanks.

    Michael

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  • There is very confusing system. I bet I was created a ticket on icewarp.com, but I never got a response from it on my email. Just few minutes ago I created a new ticket and got information about ticket created right away. Second ticket number is 30435. I have no information about first ticket number

    0
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  • Well guys, you have terrible support team. You are selling commercial product, no hesitation to take our money and no one can tell how do diagnose the server and make secure channels to start. Nobody cares if 200 employees and several hundreds students staying without email. Shame on you.

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  • Avatar
    Ľubor Kacian

    Hello Aleksey.

    I do not agree that this is not the place for support. But Community is very poor there.

    I came from the Kerio product forum and I always find help there. I believe that this will improve over time, despite the access of the Icewarp engineers to the community.

    What is your OS ?

    What about certificates? Do you have a valid certificate and is set as default ?

    You seem to have a problem with the certificates.

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  • This is a Windows server. The server mentioned few errors on Logs=>Errors sections about SSL certificates (which wasn't used). I removed them. No errors about them now. Valid certificate installed. Also self-signed certificate there. Even without valid certificate (with self-signed) server should start on https port. It is closed now. I need at least a hint how to diagnose the situation. Support and community keep silence. All secure channels used to work on v.11. It is not new installation. We paid for a new license 4 days ago and no support...

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  • Avatar
    Ľubor Kacian

    Hello Aleksey.

    I have no experience with Windows, we use linux for stability and speed.
    Are you sure any other service does not have ports?
    What does "netstat -an" or "netstat -ab" list?

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  • ports closed on 993, 995, 465, 32001 (supposed to be open)

    There the output of netstat -an

    C:\Windows\system32>netstat -an

    Active Connections

    Proto Local Address Foreign Address State
    TCP 0.0.0.0:21 0.0.0.0:0 LISTENING
    TCP 0.0.0.0:25 0.0.0.0:0 LISTENING
    TCP 0.0.0.0:80 0.0.0.0:0 LISTENING
    TCP 0.0.0.0:110 0.0.0.0:0 LISTENING
    TCP 0.0.0.0:135 0.0.0.0:0 LISTENING
    TCP 0.0.0.0:143 0.0.0.0:0 LISTENING
    TCP 0.0.0.0:366 0.0.0.0:0 LISTENING
    TCP 0.0.0.0:445 0.0.0.0:0 LISTENING
    TCP 0.0.0.0:1080 0.0.0.0:0 LISTENING
    TCP 0.0.0.0:1311 0.0.0.0:0 LISTENING
    TCP 0.0.0.0:3306 0.0.0.0:0 LISTENING
    TCP 0.0.0.0:3389 0.0.0.0:0 LISTENING
    TCP 0.0.0.0:4502 0.0.0.0:0 LISTENING
    TCP 0.0.0.0:5357 0.0.0.0:0 LISTENING
    TCP 0.0.0.0:7830 0.0.0.0:0 LISTENING
    TCP 0.0.0.0:8080 0.0.0.0:0 LISTENING
    TCP 0.0.0.0:8088 0.0.0.0:0 LISTENING
    TCP 0.0.0.0:32000 0.0.0.0:0 LISTENING
    TCP 0.0.0.0:47001 0.0.0.0:0 LISTENING
    TCP 0.0.0.0:49153 0.0.0.0:0 LISTENING
    TCP 0.0.0.0:49154 0.0.0.0:0 LISTENING
    TCP 0.0.0.0:49155 0.0.0.0:0 LISTENING
    TCP 0.0.0.0:49157 0.0.0.0:0 LISTENING
    TCP 0.0.0.0:49159 0.0.0.0:0 LISTENING
    TCP 0.0.0.0:49169 0.0.0.0:0 LISTENING
    TCP 0.0.0.0:49191 0.0.0.0:0 LISTENING
    TCP 127.0.0.1:4502 127.0.0.1:49266 ESTABLISHED
    TCP 127.0.0.1:8080 127.0.0.1:49626 TIME_WAIT
    TCP 127.0.0.1:8080 127.0.0.1:49652 TIME_WAIT
    TCP 127.0.0.1:8080 127.0.0.1:49653 TIME_WAIT
    TCP 127.0.0.1:8080 127.0.0.1:49655 TIME_WAIT
    TCP 127.0.0.1:8080 127.0.0.1:49707 TIME_WAIT
    TCP 127.0.0.1:8080 127.0.0.1:49724 TIME_WAIT
    TCP 127.0.0.1:8088 127.0.0.1:49619 TIME_WAIT
    TCP 127.0.0.1:43958 0.0.0.0:0 LISTENING
    TCP 127.0.0.1:49253 0.0.0.0:0 LISTENING
    TCP 127.0.0.1:49266 127.0.0.1:4502 ESTABLISHED
    TCP 127.0.0.1:49271 0.0.0.0:0 LISTENING
    TCP 127.0.0.1:49271 127.0.0.1:49616 TIME_WAIT
    TCP 127.0.0.1:49271 127.0.0.1:49643 TIME_WAIT
    TCP 127.0.0.1:49271 127.0.0.1:49679 TIME_WAIT
    TCP 127.0.0.1:49271 127.0.0.1:49702 TIME_WAIT
    TCP 127.0.0.1:49271 127.0.0.1:49728 TIME_WAIT
    TCP 127.0.0.1:49272 0.0.0.0:0 LISTENING
    TCP 127.0.0.1:49272 127.0.0.1:49617 TIME_WAIT
    TCP 127.0.0.1:49272 127.0.0.1:49644 TIME_WAIT
    TCP 127.0.0.1:49272 127.0.0.1:49680 TIME_WAIT
    TCP 127.0.0.1:49272 127.0.0.1:49703 TIME_WAIT
    TCP 127.0.0.1:49272 127.0.0.1:49730 TIME_WAIT
    TCP 127.0.0.1:49273 0.0.0.0:0 LISTENING
    TCP 127.0.0.1:49273 127.0.0.1:49621 TIME_WAIT
    TCP 127.0.0.1:49273 127.0.0.1:49645 TIME_WAIT
    TCP 127.0.0.1:49273 127.0.0.1:49681 TIME_WAIT
    TCP 127.0.0.1:49273 127.0.0.1:49704 TIME_WAIT
    TCP 127.0.0.1:49274 0.0.0.0:0 LISTENING
    TCP 127.0.0.1:49274 127.0.0.1:49623 TIME_WAIT
    TCP 127.0.0.1:49274 127.0.0.1:49646 TIME_WAIT
    TCP 127.0.0.1:49274 127.0.0.1:49682 TIME_WAIT
    TCP 127.0.0.1:49274 127.0.0.1:49705 TIME_WAIT
    TCP 127.0.0.1:49275 0.0.0.0:0 LISTENING
    TCP 127.0.0.1:49275 127.0.0.1:49624 TIME_WAIT
    TCP 127.0.0.1:49275 127.0.0.1:49647 TIME_WAIT
    TCP 127.0.0.1:49275 127.0.0.1:49683 TIME_WAIT
    TCP 127.0.0.1:49275 127.0.0.1:49706 TIME_WAIT
    TCP 127.0.0.1:49276 127.0.0.1:49277 ESTABLISHED
    TCP 127.0.0.1:49277 127.0.0.1:49276 ESTABLISHED
    TCP 127.0.0.1:49278 0.0.0.0:0 LISTENING
    TCP 127.0.0.1:49278 127.0.0.1:49625 TIME_WAIT
    TCP 127.0.0.1:49278 127.0.0.1:49648 TIME_WAIT
    TCP 127.0.0.1:49278 127.0.0.1:49685 TIME_WAIT
    TCP 127.0.0.1:49278 127.0.0.1:49708 TIME_WAIT
    TCP 127.0.0.1:49285 0.0.0.0:0 LISTENING
    TCP 127.0.0.1:49285 127.0.0.1:49628 TIME_WAIT
    TCP 127.0.0.1:49285 127.0.0.1:49649 TIME_WAIT
    TCP 127.0.0.1:49285 127.0.0.1:49686 TIME_WAIT
    TCP 127.0.0.1:49285 127.0.0.1:49709 TIME_WAIT
    TCP 127.0.0.1:49287 0.0.0.0:0 LISTENING
    TCP 127.0.0.1:49287 127.0.0.1:49629 TIME_WAIT
    TCP 127.0.0.1:49287 127.0.0.1:49650 TIME_WAIT
    TCP 127.0.0.1:49287 127.0.0.1:49687 TIME_WAIT
    TCP 127.0.0.1:49287 127.0.0.1:49711 TIME_WAIT
    TCP 127.0.0.1:49289 0.0.0.0:0 LISTENING
    TCP 127.0.0.1:49289 127.0.0.1:49630 TIME_WAIT
    TCP 127.0.0.1:49289 127.0.0.1:49651 TIME_WAIT
    TCP 127.0.0.1:49289 127.0.0.1:49688 TIME_WAIT
    TCP 127.0.0.1:49289 127.0.0.1:49712 TIME_WAIT
    TCP 127.0.0.1:49291 0.0.0.0:0 LISTENING
    TCP 127.0.0.1:49291 127.0.0.1:49631 TIME_WAIT
    TCP 127.0.0.1:49291 127.0.0.1:49654 TIME_WAIT
    TCP 127.0.0.1:49291 127.0.0.1:49689 TIME_WAIT
    TCP 127.0.0.1:49291 127.0.0.1:49713 TIME_WAIT
    TCP 127.0.0.1:49293 0.0.0.0:0 LISTENING
    TCP 127.0.0.1:49293 127.0.0.1:49592 TIME_WAIT
    TCP 127.0.0.1:49293 127.0.0.1:49632 TIME_WAIT
    TCP 127.0.0.1:49293 127.0.0.1:49657 TIME_WAIT
    TCP 127.0.0.1:49293 127.0.0.1:49690 TIME_WAIT
    TCP 127.0.0.1:49293 127.0.0.1:49716 TIME_WAIT
    TCP 127.0.0.1:49295 0.0.0.0:0 LISTENING
    TCP 127.0.0.1:49295 127.0.0.1:49603 TIME_WAIT
    TCP 127.0.0.1:49295 127.0.0.1:49633 TIME_WAIT
    TCP 127.0.0.1:49295 127.0.0.1:49658 TIME_WAIT
    TCP 127.0.0.1:49295 127.0.0.1:49692 TIME_WAIT
    TCP 127.0.0.1:49295 127.0.0.1:49717 TIME_WAIT
    TCP 127.0.0.1:49297 0.0.0.0:0 LISTENING
    TCP 127.0.0.1:49297 127.0.0.1:49604 TIME_WAIT
    TCP 127.0.0.1:49297 127.0.0.1:49634 TIME_WAIT
    TCP 127.0.0.1:49297 127.0.0.1:49659 TIME_WAIT
    TCP 127.0.0.1:49297 127.0.0.1:49693 TIME_WAIT
    TCP 127.0.0.1:49297 127.0.0.1:49718 TIME_WAIT
    TCP 127.0.0.1:49299 0.0.0.0:0 LISTENING
    TCP 127.0.0.1:49299 127.0.0.1:49605 TIME_WAIT
    TCP 127.0.0.1:49299 127.0.0.1:49635 TIME_WAIT
    TCP 127.0.0.1:49299 127.0.0.1:49665 TIME_WAIT
    TCP 127.0.0.1:49299 127.0.0.1:49694 TIME_WAIT
    TCP 127.0.0.1:49299 127.0.0.1:49719 TIME_WAIT
    TCP 127.0.0.1:49301 0.0.0.0:0 LISTENING
    TCP 127.0.0.1:49301 127.0.0.1:49606 TIME_WAIT
    TCP 127.0.0.1:49301 127.0.0.1:49636 TIME_WAIT
    TCP 127.0.0.1:49301 127.0.0.1:49671 TIME_WAIT
    TCP 127.0.0.1:49301 127.0.0.1:49696 TIME_WAIT
    TCP 127.0.0.1:49301 127.0.0.1:49720 TIME_WAIT
    TCP 127.0.0.1:49303 0.0.0.0:0 LISTENING
    TCP 127.0.0.1:49303 127.0.0.1:49608 TIME_WAIT
    TCP 127.0.0.1:49303 127.0.0.1:49637 TIME_WAIT
    TCP 127.0.0.1:49303 127.0.0.1:49673 TIME_WAIT
    TCP 127.0.0.1:49303 127.0.0.1:49697 TIME_WAIT
    TCP 127.0.0.1:49303 127.0.0.1:49721 TIME_WAIT
    TCP 127.0.0.1:49305 0.0.0.0:0 LISTENING
    TCP 127.0.0.1:49305 127.0.0.1:49610 TIME_WAIT
    TCP 127.0.0.1:49305 127.0.0.1:49638 TIME_WAIT
    TCP 127.0.0.1:49305 127.0.0.1:49674 TIME_WAIT
    TCP 127.0.0.1:49305 127.0.0.1:49698 TIME_WAIT
    TCP 127.0.0.1:49305 127.0.0.1:49722 TIME_WAIT
    TCP 127.0.0.1:49307 0.0.0.0:0 LISTENING
    TCP 127.0.0.1:49307 127.0.0.1:49612 TIME_WAIT
    TCP 127.0.0.1:49307 127.0.0.1:49639 TIME_WAIT
    TCP 127.0.0.1:49307 127.0.0.1:49675 TIME_WAIT
    TCP 127.0.0.1:49307 127.0.0.1:49699 TIME_WAIT
    TCP 127.0.0.1:49307 127.0.0.1:49723 TIME_WAIT
    TCP 127.0.0.1:49309 0.0.0.0:0 LISTENING
    TCP 127.0.0.1:49309 127.0.0.1:49613 TIME_WAIT
    TCP 127.0.0.1:49309 127.0.0.1:49640 TIME_WAIT
    TCP 127.0.0.1:49309 127.0.0.1:49677 TIME_WAIT
    TCP 127.0.0.1:49309 127.0.0.1:49700 TIME_WAIT
    TCP 127.0.0.1:49309 127.0.0.1:49726 TIME_WAIT
    TCP 127.0.0.1:49311 0.0.0.0:0 LISTENING
    TCP 127.0.0.1:49311 127.0.0.1:49615 TIME_WAIT
    TCP 127.0.0.1:49311 127.0.0.1:49642 TIME_WAIT
    TCP 127.0.0.1:49311 127.0.0.1:49678 TIME_WAIT
    TCP 127.0.0.1:49311 127.0.0.1:49701 TIME_WAIT
    TCP 127.0.0.1:49311 127.0.0.1:49727 TIME_WAIT
    TCP 127.0.0.1:49316 127.0.0.1:49317 ESTABLISHED
    TCP 127.0.0.1:49317 127.0.0.1:49316 ESTABLISHED
    TCP 127.0.0.1:49607 127.0.0.1:143 TIME_WAIT
    TCP 127.0.0.1:49609 127.0.0.1:143 TIME_WAIT
    TCP 127.0.0.1:49611 127.0.0.1:143 TIME_WAIT
    TCP 127.0.0.1:49614 127.0.0.1:143 TIME_WAIT
    TCP 127.0.0.1:49618 127.0.0.1:25 TIME_WAIT
    TCP 127.0.0.1:49622 127.0.0.1:143 TIME_WAIT
    TCP 127.0.0.1:49641 127.0.0.1:143 TIME_WAIT
    TCP 127.0.0.1:49672 127.0.0.1:143 TIME_WAIT
    TCP 127.0.0.1:49676 127.0.0.1:143 TIME_WAIT
    TCP 127.0.0.1:49684 127.0.0.1:143 TIME_WAIT
    TCP 127.0.0.1:49691 127.0.0.1:143 TIME_WAIT
    TCP 127.0.0.1:49695 127.0.0.1:143 TIME_WAIT
    TCP 127.0.0.1:49710 127.0.0.1:143 TIME_WAIT
    TCP 127.0.0.1:49714 127.0.0.1:143 TIME_WAIT
    TCP 127.0.0.1:49715 127.0.0.1:143 TIME_WAIT
    TCP 127.0.0.1:49729 127.0.0.1:143 TIME_WAIT
    TCP 127.0.0.1:49731 127.0.0.1:143 TIME_WAIT
    TCP 192.168.14.133:25 23.237.22.70:47819 ESTABLISHED
    TCP 192.168.14.133:25 129.41.222.233:33093 ESTABLISHED
    TCP 192.168.14.133:25 129.41.222.233:40577 ESTABLISHED
    TCP 192.168.14.133:25 129.41.222.233:52348 ESTABLISHED
    TCP 192.168.14.133:25 208.187.167.69:51619 ESTABLISHED
    TCP 192.168.14.133:25 208.187.167.69:59446 ESTABLISHED
    TCP 192.168.14.133:80 173.245.36.138:60807 ESTABLISHED
    TCP 192.168.14.133:139 0.0.0.0:0 LISTENING
    TCP 192.168.14.133:3389 138.122.71.235:63768 ESTABLISHED
    TCP 192.168.14.133:3389 138.122.71.235:63771 ESTABLISHED
    TCP 192.168.14.133:3389 173.245.36.10:54530 ESTABLISHED
    TCP 192.168.14.133:3389 185.48.100.10:56300 ESTABLISHED
    TCP 192.168.14.133:3389 200.32.43.21:54304 ESTABLISHED
    TCP 192.168.14.133:3389 200.32.52.254:61404 ESTABLISHED
    TCP 192.168.14.133:32000 47.156.228.70:64402 ESTABLISHED
    TCP 192.168.14.133:32000 74.65.142.58:60388 ESTABLISHED
    TCP 192.168.14.133:32000 74.65.142.58:60389 ESTABLISHED
    TCP 192.168.14.133:32000 74.65.142.58:60393 ESTABLISHED
    TCP 192.168.14.133:32000 96.31.230.250:50716 ESTABLISHED
    TCP 192.168.14.133:32000 96.31.230.250:54710 ESTABLISHED
    TCP 192.168.14.133:32000 96.31.230.250:54837 ESTABLISHED
    TCP 192.168.14.133:32000 96.31.230.250:56215 ESTABLISHED
    TCP 192.168.14.133:32000 96.31.230.250:56224 ESTABLISHED
    TCP 192.168.14.133:32000 96.31.230.250:56225 ESTABLISHED
    TCP 192.168.14.133:32000 96.31.230.250:60155 ESTABLISHED
    TCP 192.168.14.133:32000 96.31.230.250:60156 ESTABLISHED
    TCP 192.168.14.133:32000 96.41.97.253:51674 ESTABLISHED
    TCP 192.168.14.133:32000 173.245.36.10:52751 ESTABLISHED
    TCP 192.168.14.133:32000 173.245.36.10:54537 ESTABLISHED
    TCP 192.168.14.133:32000 173.245.36.10:54575 ESTABLISHED
    TCP 192.168.14.133:32000 173.245.36.10:60252 ESTABLISHED
    TCP 192.168.14.133:32000 173.245.36.10:60261 ESTABLISHED
    TCP 192.168.14.133:32000 173.245.36.10:60266 ESTABLISHED
    TCP 192.168.14.133:32000 173.245.36.10:65131 ESTABLISHED
    TCP 192.168.14.133:32000 173.245.36.10:65132 ESTABLISHED
    TCP 192.168.14.133:32000 173.245.36.10:65134 ESTABLISHED
    TCP 192.168.14.133:32000 173.245.36.10:65135 ESTABLISHED
    TCP 192.168.14.133:32000 173.245.36.34:57904 ESTABLISHED
    TCP 192.168.14.133:32000 173.245.36.34:57905 FIN_WAIT_2
    TCP 192.168.14.133:32000 173.245.36.74:51341 ESTABLISHED
    TCP 192.168.14.133:32000 173.245.36.74:51354 ESTABLISHED
    TCP 192.168.14.133:32000 173.245.36.74:51355 ESTABLISHED
    TCP 192.168.14.133:32000 173.245.36.74:51356 ESTABLISHED
    TCP 192.168.14.133:32000 173.245.36.74:51357 ESTABLISHED
    TCP 192.168.14.133:32000 173.245.36.74:51358 ESTABLISHED
    TCP 192.168.14.133:32000 173.245.36.98:50991 ESTABLISHED
    TCP 192.168.14.133:32000 173.245.36.98:50992 FIN_WAIT_2
    TCP 192.168.14.133:32000 173.245.36.98:50993 FIN_WAIT_2
    TCP 192.168.14.133:32000 173.245.36.98:51948 ESTABLISHED
    TCP 192.168.14.133:32000 173.245.36.98:51949 ESTABLISHED
    TCP 192.168.14.133:32000 173.245.36.98:52060 ESTABLISHED
    TCP 192.168.14.133:32000 173.245.36.98:52065 ESTABLISHED
    TCP 192.168.14.133:32000 173.245.36.98:60184 ESTABLISHED
    TCP 192.168.14.133:32000 173.245.36.98:60185 FIN_WAIT_2
    TCP 192.168.14.133:32000 173.245.36.98:60186 FIN_WAIT_2
    TCP 192.168.14.133:32000 173.245.36.98:63625 ESTABLISHED
    TCP 192.168.14.133:32000 173.245.36.98:64105 ESTABLISHED
    TCP 192.168.14.133:32000 173.245.36.98:64106 ESTABLISHED
    TCP 192.168.14.133:32000 173.245.36.138:49380 ESTABLISHED
    TCP 192.168.14.133:32000 173.245.36.138:49381 ESTABLISHED
    TCP 192.168.14.133:32000 173.245.36.138:49382 ESTABLISHED
    TCP 192.168.14.133:32000 173.245.36.138:50230 ESTABLISHED
    TCP 192.168.14.133:32000 173.245.36.138:51469 ESTABLISHED
    TCP 192.168.14.133:32000 173.245.36.138:51559 ESTABLISHED
    TCP 192.168.14.133:32000 173.245.36.138:51564 ESTABLISHED
    TCP 192.168.14.133:32000 173.245.36.138:52831 ESTABLISHED
    TCP 192.168.14.133:32000 173.245.36.138:52832 ESTABLISHED
    TCP 192.168.14.133:32000 173.245.36.138:52833 ESTABLISHED
    TCP 192.168.14.133:32000 173.245.36.138:52834 ESTABLISHED
    TCP 192.168.14.133:32000 173.245.36.138:52846 ESTABLISHED
    TCP 192.168.14.133:32000 173.245.36.138:52847 ESTABLISHED
    TCP 192.168.14.133:32000 173.245.36.138:52848 ESTABLISHED
    TCP 192.168.14.133:32000 173.245.36.138:52986 ESTABLISHED
    TCP 192.168.14.133:32000 173.245.36.138:52996 ESTABLISHED
    TCP 192.168.14.133:32000 173.245.36.138:52997 ESTABLISHED
    TCP 192.168.14.133:32000 173.245.36.138:54030 ESTABLISHED
    TCP 192.168.14.133:32000 173.245.36.138:55391 ESTABLISHED
    TCP 192.168.14.133:32000 173.245.36.138:60921 ESTABLISHED
    TCP 192.168.14.133:32000 173.245.36.138:60922 ESTABLISHED
    TCP 192.168.14.133:32000 173.245.36.138:60923 ESTABLISHED
    TCP 192.168.14.133:32000 173.245.36.138:60924 ESTABLISHED
    TCP 192.168.14.133:32000 173.245.36.138:60925 ESTABLISHED
    TCP 192.168.14.133:32000 173.245.36.138:60926 ESTABLISHED
    TCP 192.168.14.133:32000 173.245.36.234:50010 ESTABLISHED
    TCP 192.168.14.133:32000 173.245.36.234:50011 ESTABLISHED
    TCP 192.168.14.133:32000 173.245.36.234:50510 ESTABLISHED
    TCP 192.168.14.133:32000 173.245.36.234:50511 FIN_WAIT_2
    TCP 192.168.14.133:32000 173.245.36.234:58630 ESTABLISHED
    TCP 192.168.14.133:32000 173.245.36.234:58631 FIN_WAIT_2
    TCP 192.168.14.133:32000 173.245.36.234:59908 ESTABLISHED
    TCP 192.168.14.133:32000 173.245.36.234:59911 ESTABLISHED
    TCP 192.168.14.133:32000 173.245.36.234:60820 TIME_WAIT
    TCP 192.168.14.133:32000 173.245.36.234:60822 TIME_WAIT
    TCP 192.168.14.133:32000 173.245.36.234:60823 TIME_WAIT
    TCP 192.168.14.133:32000 173.245.36.234:60824 ESTABLISHED
    TCP 192.168.14.133:32000 173.245.36.234:60825 ESTABLISHED
    TCP 192.168.14.133:32000 173.245.36.234:60826 ESTABLISHED
    TCP 192.168.14.133:32000 173.245.36.234:60827 ESTABLISHED
    TCP 192.168.14.133:32000 173.245.36.234:60828 ESTABLISHED
    TCP 192.168.14.133:49436 172.217.11.68:443 TIME_WAIT
    TCP 192.168.14.133:49437 172.217.11.68:443 ESTABLISHED
    TCP 192.168.14.133:49450 172.217.11.67:443 TIME_WAIT
    TCP 192.168.14.133:49451 172.217.4.163:443 TIME_WAIT
    TCP 192.168.14.133:49452 172.217.5.78:443 TIME_WAIT
    TCP 192.168.14.133:49453 172.217.5.78:443 TIME_WAIT
    TCP 192.168.14.133:49478 151.101.1.69:443 ESTABLISHED
    TCP 192.168.14.133:49479 216.58.193.202:443 ESTABLISHED
    TCP 192.168.14.133:49487 192.0.73.2:443 ESTABLISHED
    TCP 192.168.14.133:49489 104.16.30.34:443 ESTABLISHED
    TCP 192.168.14.133:49493 172.217.11.65:443 ESTABLISHED
    TCP 192.168.14.133:49494 157.240.22.19:443 ESTABLISHED
    TCP 192.168.14.133:49495 172.217.5.67:80 TIME_WAIT
    TCP 192.168.14.133:49496 172.217.5.193:443 ESTABLISHED
    TCP 192.168.14.133:49498 172.217.5.67:80 TIME_WAIT
    TCP 192.168.14.133:49499 72.21.91.29:80 TIME_WAIT
    TCP 192.168.14.133:49500 72.21.91.29:80 TIME_WAIT
    TCP 192.168.14.133:49503 72.21.91.29:80 TIME_WAIT
    TCP 192.168.14.133:49504 72.21.91.29:80 TIME_WAIT
    TCP 192.168.14.133:49505 216.58.193.206:443 ESTABLISHED
    TCP 192.168.14.133:49506 216.58.193.194:443 ESTABLISHED
    TCP 192.168.14.133:49507 172.217.11.174:443 ESTABLISHED
    TCP 192.168.14.133:49514 172.217.5.67:80 TIME_WAIT
    TCP 192.168.14.133:49518 13.35.99.115:443 ESTABLISHED
    TCP 192.168.14.133:49519 157.240.11.22:443 ESTABLISHED
    TCP 192.168.14.133:49520 172.217.14.98:443 ESTABLISHED
    TCP 192.168.14.133:49522 192.184.69.211:443 TIME_WAIT
    TCP 192.168.14.133:49597 216.163.188.34:80 CLOSE_WAIT
    TCP 192.168.14.133:49598 216.163.176.36:80 CLOSE_WAIT
    TCP 192.168.14.133:49599 84.39.153.32:80 CLOSE_WAIT
    TCP 192.168.14.133:49601 84.39.152.32:80 CLOSE_WAIT
    TCP 192.168.14.133:49664 216.163.188.34:80 CLOSE_WAIT
    TCP 192.168.14.133:49666 216.163.176.36:80 CLOSE_WAIT
    TCP 192.168.14.133:49667 84.39.153.32:80 CLOSE_WAIT
    TCP 192.168.14.133:49669 84.39.152.32:80 CLOSE_WAIT
    TCP 192.168.14.133:49670 103.5.198.214:80 CLOSE_WAIT
    TCP 192.168.14.133:49725 216.163.188.45:80 CLOSE_WAIT
    TCP 192.168.20.133:139 0.0.0.0:0 LISTENING
    TCP 192.168.20.133:49152 192.168.20.30:3260 ESTABLISHED
    TCP 192.168.20.133:49179 192.168.20.30:3260 ESTABLISHED
    TCP [::]:80 [::]:0 LISTENING
    TCP [::]:135 [::]:0 LISTENING
    TCP [::]:445 [::]:0 LISTENING
    TCP [::]:1311 [::]:0 LISTENING
    TCP [::]:3389 [::]:0 LISTENING
    TCP [::]:5357 [::]:0 LISTENING
    TCP [::]:47001 [::]:0 LISTENING
    TCP [::]:49153 [::]:0 LISTENING
    TCP [::]:49154 [::]:0 LISTENING
    TCP [::]:49155 [::]:0 LISTENING
    TCP [::]:49157 [::]:0 LISTENING
    TCP [::]:49169 [::]:0 LISTENING
    TCP [::]:49191 [::]:0 LISTENING
    UDP 0.0.0.0:123 *:*
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    UDP 192.168.14.133:137 *:*
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    UDP [fe80::4c84:ed1f:6ba1:ba91%17]:49193 *:*

    C:\Windows\system32>

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  • Avatar
    Ľubor Kacian

    Sorry stupid question. Do you have SSL enabled?
    (System -> Tools -> Advanced -> Enable SSL/TLS)

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  • Yes, it's enabled:

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  • Avatar
    Ľubor Kacian

    Any info in logs ?

    Or what to try install Let's Encrypt certificate and set it to default  ? 

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  • Well, I can install a Centos box on the same IP. But I would need someone to guide me how to move server. Mailboxes taking around 1.5 TB on iSCSI

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  • LetsEncrypt failing to setup. Port 80 open on the same computer on IIS

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  • Avatar
    Ľubor Kacian

    System -> Tools -> Server Migration

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  • Guys,

    This Community isn't poor; it's just too new to start with. The audience has to be built first before it gets better. We are continually monitoring all the posts, trying to help with those that are easy to handle. Otherwise, we have the support that you can approach at any time to get further help. I do not see anything wrong with this approach. Instead, I don't feel comfortable seeing someone posting how bad our support is, and other expressions that are without any respect to our engineers. Please, try to avoid such language in future. Thank you.

    Michael

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  • Avatar
    Robin Mulloy

    To install the Let's Encrypt certificate on my server, I went through the below steps..   Originally the cert.pem appeared to install okay, but once failures were being reported I dug a bit deeper.  We used to convert our ??.pfx certificates so I just stole the following from that process to create a friendly (bundled) .pem file.

    openssl pkcs12 -export -out bundle.pfx -inkey /etc/letsen.../privkey.pem -in /etc/letsen.../cert.pem -certfile /etc/letsen.../chain.pem -password -password pass:XXX

    ** paths shortened for readability; change to match your folder structure.  Replace XXX with a password to use for the generated bundle.pfx

    The above will create a bundle.pfx which is what we used to deal with.  That bundle contains all the necessary bits,

    Then I ran the following to create a (proper) cert.pem 

    openssl pkcs12 -in bundle.pfx -out cert.pem -nodes

    As well, I added the "Internet Security Research" and "Let's Encrypt" root certificates to the CA Certificates.

    https://letsencrypt.org/certificates/

    Hope this helps!

     

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  • To Michael Serences

    I'm sorry for my comment. It was moment of complete frustration. See: mail server was down for almost a week and techsupport is keeping silence (looks like refusing to cooperate), community suggesting to go to support, googling the problem gives a lot of links, but all of them on forum.icewarp.com which now isn't accessible. Commercial products should be supported way better.

    And solution was a quite simple. Yes it was a certificate issue. I created a new self-signed certificate and all secure services started. Yes it says that certificate not trusted, but at least it works and we can survive until we replace it with CA certificate (I have no idea what happened with old one during upgrade)

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