Error message "Outlook Sync detected incompatible application ..."

Follow

Marco Jakobs

• August 05, 2019 11:14

Hi,

with the latest Outlook Sync connector I'm receiving this error message each time Outlook starts:

What does this message mean? I can't uninstall the Office Desktop applications ... the *sense* of the connector is to work with the Desktop version of Outlook.

Very worrying - how do I get rid of this message?

0

• Official comment

  

  Jakub Noga

  • September 30, 2019 08:00

  Hello,
  
  Below, I am sending you link to reg file which will help you but first check if you don't have installed Microsoft Office Desktop App (screenshot) on the machine.
  
  https://mail.icewarp.com/webdav/ticket/eJxNyTEOwjAMAMDfeAPiNqHJ4AGpYkMMPCCKjV0hlFZKAInfs3LrLRRkPKJDHpkTGM2bvKuurw5CZ.h,XQQa7Qb0kw9uih6U4EHhnpBDNCwcD9fbd5V8mU.5au9l0dy0bh,dt9LgSd6SM0Mc3A8oeiPK/OSync_MDA_message_remove.rar
  
  Have a nice day!

  Comment actions Permalink
• 

  Langer Tobias

  • September 27, 2019 07:23

  Hi Marco,
   
  we have the same problem. Have you ever resolved it?
   
  Regards, Tobi

  0

  Comment actions Permalink

Please sign in to leave a comment.