Mike | IceWarp Support
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EPOS - Update 1 build 13 (14.1.0.13)
Server Fixed an issue with searching in all folders in search folders. Fixed an issue with automatically deleting archived messages. Improved visibility of the recording icon if the recording is n...
Known issues in IceWarp Epos
List of known issues that have been observed in the latest IceWarp EPOS builds Dashboard Cannot finish activation of Chat GPT (from 22.1.2024) Version 14.1.0.12 (Update 1 Build 12) Using distrib...
How to install an SSL certificate
Installing a certificate in IceWarp requires you to decide which type of certificate you want. You can install a server SSL certificate to securely access and run the email communication or a S/MIM...
How to sign emails with S/MIME certificate
WebClient supports personal SSL certificates. It allows you to send and receive digitally signed messages. At first, you need to supply your certificate to your account. WebClient will then use you...
How to configure SMS Server using Clickatell
This guide is here to assist you in configuring your SMS Server by using the Clickatell provider. 1. LOG IN TO CLICKATELL Please log in to Clickatell Developers' Central using your current login in...
EPOS - Update 1 build 12 (14.1.0.12)
Server Reviewed the mechanism of sending emails to guest accounts. WebClient Fixed an issue with opening Excel files in the compose window. Fixed an issue of email address validation. Improved...
EPOS - Update 1 build 11 (14.1.0.11)
Server Fixed an issue with marking an email as spam if the email was sent to a mailing list. WebAdmin Fixed an issue with saving resource permissions. WebClient Fixed an issue with a search f...
WebPhone Setup Guide
Chrome – Verify WebPhone Setup Speakers Ensure that speakers are plugged into your computer or device and work properly Click the “Play sound” button to continue PLAY SOUND Micropho...
EPOS - Update 1 build 10 (14.1.0.10)
Server Fixed a bug with Smart Attach action in content filters Fixed a bug with Groupware folders sharing WebClient Fixed an issue with the list of rooms scrolling to the top by itself every tim...
Support severity vs response time
SEVERITY/PRIORITY LEVELS The criteria used to determine the severity/priority levels of issues are as follows: Severity Priority Description Example 1 Urgent It causes a complete shutdown of ...