Michal Bursík

Member of Icewarp staff: Escalations manager & Partners support technician.

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Recent activity by Michal Bursík Sort by recent activity Recent activity Votes
  • Product translations

    Most of the translations are included with the server itself – this doesn’t apply only to WebClient but also to our apps, like Outlook Sync, TeamChat or FileSync. Contact our support if there’s a m...

  • How to downgrade IceWarp EPOS to previous version

    If you ever need to downgrade IceWarp EPOS to the previous version, please consult your decision with our technical support team first. We will do our best to resolve any issues you might face on I...

  • Fulltext search server performance tuning

    When encountering performance issues with Fulltext search, you observe that processes Yoda, Yoda-scan or Mundi are utilizing the server resources. There are several settings which can be adjusted. ...

  • EtnefUnknownMapiType error and how to prevent it

    When you’re reading through the Error log, you may find lines like this: SYSTEM          [17D0] 10:07:16 Encountered unknown MAPI type: 72, attribute: 32768 Exception: ETnefUnknownMapiType Encounte...

  • How to disable the What's new pop-up

    The What's new pop-up may appear for new users, or for all users after the Icewarp server upgrade. It looks like the below:   To disable the What's new pop-up, open this file: /opt/icewarp/config/...

  • How to turn off logging to Windows Event log

    To disable sending logs to Windows Event log entirely, please edit the following configuration files: yoda.xml, yoda-scan.xml a mundi.xml in C:\Program Files\IceWarp\Yoda: <loglevel iwlink="true">3...

  • How to resolve duplicates in Sent/Trash

    If you’re experiencing duplicates in Sent or Trash folder while having an account added via Outlook Sync (Deep Castle 2), try to modify the following setting: Open Outlook Sync settings switch to ...

  • How to set up CalDav Synchronizer in Microsoft Outlook

      1. Download the CalDav Synchronizer from its webpage. 2. Open downloaded ZIP archive and run setup.exe. Follow the instruction in the installer. 3. Open Outlook after successful installation and...