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Reset the Directory and WebClient Caches
Webclient uses individual databases or a single database to display the mail listings. Mail headers are written to the database and read by webclient to build the list.There are times where the cac...
ESET settings for Microsoft Outlook
This article suggests configuration steps to address the synchronisation issues in Microsoft Outlook caused by the ESET Antispam/Antivirus.Please note that adjusting ESET Antispam/Antivirus setting...
I got a '451 4.3.5 Requested action aborted: local error processing' error
This error occurs when Icewarp Email Server is trying to read or write to a disk and fails.SYSTEM [00007F1EF4E05700] 12:00:00 MDA *** <tonny@icewarp.com> <user@icewarp.onice.io> 1 4227 00:00:00 ERR...
TLS variables in IceWarp
IceWarp Server currently supports TLS 1.2 and higher.Should you need to use an older version, follow the steps below.Please note that it is not recommended to downgrade TLS to version 1.1 or older ...
How to manage IWDC/Outlook Sync licenses in the shop
Each license is enabled by default with a maximum of one activation, meaning the key can be used on only one device.To increase activations, generate a new key with a higher activation count on the...
How to enable Groupware on IceWarp
You can turn your existing installation of IceWarp Server into a complete virtual office. Add collaboration services (Instant Messaging, TeamChat, and WebDocuments) to your license and enable them ...
IceWarp Server migration (Windows to Linux)
To upgrade, you first must ensure you have a backup of everything, the mail, the Groupware database, etc. To be safe, backup the entire /Icewarp/ folder so that you know you have a full backup.To m...
How to enable display alerts in Microsoft Outlook
This guide is designed to help you enable display alerts in Microsoft Outlook to trigger further issues with Outlook Sync.The following windows environment variable can be set for enabling detailed...
How to use Tool.exe / tool.sh in IceWarp
IceWarp Command Line ToolThere is a powerful command line tool which you can use to administer domains and accounts as well as all system variables.This tool is called tool.exe (tool.sh in Linux) a...
How to use SNMP in Icewarp
SNMP belongs to the communication protocols family and has become widely accepted somewhere around 1993 as a powerful method for TCP/IP networks management. The original SNMP concept designer is th...