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IceWarp Support

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  • How to enable display alerts in Microsoft Outlook

    This guide is designed to help you enable display alerts in Microsoft Outlook to trigger further issues with Outlook Sync.The following windows environment variable can be set for enabling detailed...

  • How to use Tool.exe / tool.sh in IceWarp

    IceWarp Command Line ToolThere is a powerful command line tool which you can use to administer domains and accounts as well as all system variables.This tool is called tool.exe (tool.sh in Linux) a...

  • How to use SNMP in Icewarp

    SNMP belongs to the communication protocols family and has become widely accepted somewhere around 1993 as a powerful method for TCP/IP networks management. The original SNMP concept designer is th...

  • How to set up Auto-responder in IceWarp WebClient

    OS: Windows Server 2016 or newer/Rocky Linux 8 or 9; IceWarp Server Version: 14.XAuto-ResponderIcewarp allows users to define their own auto-responder via the WebMail interface. However, only simpl...

  • How to use shortcuts in IceWarp

    This article lists available shortcuts you can use in WebMail and when it's possible to use them.There are several short-cuts useable in WebMail but they have two restrictions:Here is a list of pos...

  • Domain Administration Rights - adminperm.dat

    A full administrator can restrict the rights of other administrators (full and domain administrators) such that they will not be able to modify certain properties. Some examples which come to mind ...

  • How to block Spoofing

    In some cases, spambots may use a technique where the “SMTP From:” is different from “Sender” to mask the spoofed messages.See the example of the SMTP session:220 127.0.0.1 ESMTP IceWarp 10.4.5; Th...

  • What is the winmail.dat attachment on some email messages?

    Winmail.dat is a proprietary email attachment generated by Microsoft Outlook or Exchange Server when an email is sent using the Rich Text Format (RTF) or the Transport Neutral Encapsulation Format ...

  • How to export blacklist and whitelist in IceWarp

    To export all blacklisted addresses from your database via IceWarp Server Administration console:1) connect the integrated SQL Manager with your Anti-Spam database2) type the correct query:select *...