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Outlook 2016 and 2019 end of life (EOL)
OverviewMicrosoft officially announced that Outlook 2016 and Outlook 2019 will reach the end of life (EOL) on October 14, 2025.What does EOL mean?End of life (EOL) occurs when a product or service ...
Introduction of IceWarp Microservices
With the release of IceWarp EPOS, microservices are taking on an increasingly important role within the IceWarp product family. While customers don't need to understand the technical details of how...
Where to find the onice.io domain name?
To locate your onice.io domain within IceWarp, follow these steps in the WebAdmin interface:Log in to WebAdmin as a server or domain administrator.Look at the Control Bar at the top:Click the “+” (...
Connecting a Custom Domain to Icewarp Cloud (more than 300 users)
This guide explains how to connect your own custom domain to IceWarp Cloud.After completing the setup, you will be able to create user accounts under your domain and use IceWarp Cloud to send and r...
Known issues in Epos Gen 2
List of known issues that have been observed in the current IceWarp build. Current build: 14.2.0.8(this only applies for on-premise customers) Deleting multiple emails in WebClient When d...
How to work with Resources in IceWarp
The resources in the WebClient can be rooms, parking places, cars etc. These resources can be booked via an appointment created in the Calendar.To create a new appointment to book a resource, go to...
How to contact IceWarp support
IceWarp offers various methods for contacting our support team for sales or technical inquiries. Let's go ahead and explore all the available options based on the type of customer you represent.1. ...
How to resolve security token error in IceWarp WebDocuments
On-premises customers can face the following error message while using the WebDocuments feature in IceWarp.If this error message appears, please restart the Groupware service from the admin console...
Troubleshooting IceWarp Conferences
When a conference has a problem, it usually does not start, and only a black window appears instead.Press F12 in the conference browser window to enter the console. The errors are visible in the co...
How to set up SSO (Single Sign-On) in IceWarp
This guide will help you setup SSO from the very beginning. The prerequisite for successful setup is to set up Active Directory Domain Services.IMPORTANT: An issue has been identified with keytab a...