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How to create rules for managing emails in IceWarp
Email rules are essential for reducing manual work. You can create rules for the automatic forwarding of emails, moving emails to subfolders, auto-response when you are out of the office, and highl...
How to find the Subscription Management Interface in WebAdmin
With the Subscription Management Interface you can see your subscription plan, Order ID, the last and the next billing date, manage your subscription settings, cancel your subscription, etc.In this...
How to cancel subscription in WebAdmin
Subscription is available for the IceWarp Cloud customers. Along with creating the Cloud instance, IceWarp creates an administrator account for the email you provided during registration. With an a...
How to create a user in IceWarp
In Remote Console and WebAdmin you can administer your IceWarp Server: manage services and connection, configure groupware, create policies, add new users and groups of users.This article is about ...
Message is not fully downloaded in Outlook Sync
Outlook Sync is an add-in to Outlook. Not only does it synchronize emails but also calendars, contacts, notes and other groupware. This article explains how to troubleshoot mail synchronization iss...
How to troubleshoot users' mailboxes in IceWarp
Administrators sometimes need access to their users' accounts to troubleshoot issues related to a specific account. For security and GDPR reasons, it is not possible to view users' passwords anywhe...
Addressing vulnerability of PHP on Windows
OverviewThe flaw, designated CVE-2024-4577, is due to an error in how PHP handles character encoding conversions. This error allows unauthenticated threat actors to pass special character sequences...
Understanding Users, Domains, and Global limits
IceWarp offers easy-to-use configurable limits settings for on-premise and cloud administrators. You can set the limits on the Global (server), Domain or User level to configure the basic settings ...
How to import holidays into Calendar in IceWarp
IceWarp Calendar allows you to organize meetings, create events, and schedule the use of company resources (meeting rooms, cars, printers, etc.).You can create the events manually one by one or imp...
Intrusion Prevention System and Password Policy
IceWarp has a built-in security system that includes, among others: Intrusion Prevention System (IPS) that can block IP addresses performing suspicious activities. Password policy that helps to imp...