FAQ
- What failures cause the appliance to reboot (auto reboot feature)?
- When I make changes in the LDAP database, how are they recognized?
- I want to perform an NDMP backup of my Mirapoint appliance. Where do I begin?
- Which RFCs do Mirapoint products support?
- Do temporary licenses need to be removed before installing any permanent license?
- How do I test RBL functionality using MAPS?
- What are some examples of domain filtering?
- How do I set a filter to discard attachments?
- I want to receive mail from a known list of email addresses and block all others. How do I set up this filter?
- Is it possible to monitor SMTP conversations?
- Can you explain where the values in the SMTP Traffic Summary table come from?
- What are the SMTP errors that can appear in the mail logs?
- How do I obtain and apply a VeriSign SSL certificate?
- What is the purpose of the Mirapoint email alerts, and what are their possible causes?
- How can I obtain and apply, or transfer, an SSL certificate through the command-line interface (CLI)?
- What are the steps to install multiple SSL certificates on the same Message Server or RazorGate appliance?
- I've received the "Relaying Denied" error message, what does this mean?
- How do I return to cleartext mode when I am accessing the Mirapoint or RazorGate appliance through SSH?
- What does it mean when "authorization failure by user: " appears in the system log?
- What does it mean if the message "Collection failed: Timeout waiting for input during message collect"
- The Mirapoint appliance is behind a Cisco PIX firewall and it is rejecting my mail.
- How to prevent someone from hacking my Mirapoint or RazorGate appliance?
- How does the Mirapoint or RazorGate appliance handle a denial of service (DoS) attack?
- How do I keep a copy of every message sent or received by users at my site?
- When I attempted to delete a particular message from the mail queue, I get a response indicating that the message is locked
- Does a Mirapoint appliance rewrite message envelopes when redirecting a message?
- Is mail sent to a broadcast mailbox forwarded?
- What LDAP queries are executed and in what sequence in order for IMAP/POP proxy to work?
- Why does LDAP routing fail when the fully qualified domain name (FQDN) of the mail host matches the domain being routed?
- Does LDIF routing apply to both outbound and inbound mail routing, overriding the MX record set in DNS?