How to generate User Map

Issue

How to generate User Map, when E4_NDMP_user_map_1 patch fails. Error received: NO Patch does not apply to MOS 4.2.4-GA

Solution

The patch E4_NDMP_user_map_1 is not applicable to MOS 4.2.X and later releases.

Workaround:

Run this command " CLI>backup get MailboxPath user.username " to get the usermap for the user.

razorgate170> help backup get mailboxpath

Backup Get

----------

Responds with the value of the specified parameter.

Syntax

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Backup Get parameter value

Where:

• the parameter must be MailboxPath. Returns the path on disk (fully resolved to the hashed location) for a given mailbox.
• value-Full mailbox name (such as user.john).

Example:

razorgate170> backup get MailboxPath user.sanjay

/mira/usr/store/spool/user/%dh/51/5/sanjay

OK Completed.

Note: This command won't work on a Delegated Domain.  ( PR 50176 ).

Workaround if the customer is using Delegated Domain.

The Customer might end up getting an error as shown below.

razorgate170> backup get MailboxPath user.domreg

NO Folder object creation failed: No such file or directory.

This PR is still awaiting Bug fix, till the bug is fixed we have a workaround to deal with the issue.

Workaround:

To find the location of mailbox user.jdoe in a delegated domain, temporarily add a mailbox with the same name in the top-level domain(""), and find its path:

hostname> domain setcurrent ""

hostname> mailbox add user.jdoe

hostname> backup get mailboxpath user.jdoe

/mira/usr/store/spool/user/%dh/58/51/jdoe

OK Completed

The two hashing numbers will be the same in a delegated domain, so that the location of mailbox user.jdoe in delegated domain >my.example.net would be:

/mira/usr/store/domains/my.example.net/spool/user/%dh/58/51/jdoe

Once you have the path, remove the temporary mailbox that you just created from the top level domain:

hostname> domain setcurrent ""

hostname> mailbox setacl user.jdoe administrators +d

hostname> mailbox delete user.jdoe

Note: Please take extra care while following above steps as to avoid deletion of live Mailboxes.