Issue
Can you explain where the values in the SMTP Traffic Summary table come from?
Solution
The values in the Recv, Queue, Local, and Remote columns of the SMTP Traffic Summary table are calculated by parsing the detailed SMTP logs on the appliance. Each of the data columns is explained below.
Recv
The number of messages received by the appliance during each time period in the table, calculated by counting the number of "received" lines in the detailed SMTP log for that time period (see example below).
Queue
The number of messages queued by the appliance during each time period, calculated by counting the number of "queued" lines in the detailed SMTP log for that time period (see example below).
Not all messages end up logging a "queued" line. Likewise, a single received message can result in more than one "queued" line. For example, the case in which there are multiple recipients, each in a different domain (see example below).
stanley@mirapoint.com
AGW00010: <401EE493.7BB2F1DF@mirapoint.com>
15:56:54 received CLR 555 3 dhcpb23.mirapoint.com [192.168.5.23]
15:56:54 queued lusty@lusty.org
15:56:54 queued dstanley@ipix.com
15:56:54 queued dstanley@incyte.com
For these reasons, it is to be expected that the number in the Queue column of this table may not equal the number in the Recv column.
Local
The number of messages delivered to local mailboxes on the appliance, as determined by counting the number of "sent LCL" lines in the detailed SMTP logs (see example below). A single message with five local recipients would result in a count of 1, because it results in only one "sent LCL" line. For example:
dstanley@mirapoint.com
AGW00004: <401EE29E.BD7858D0@mirapoint.com>
15:48:35 received CLR 1024 5 fp.mirapoint.com [192.168.0.21]
15:48:37 sent LCL cal1,cal2,cal3,cal4,cal5
Remote
The number of messages delivered to remote mailboxes, as determined by counting the number of "sent CLR" (or, in general, "sent <XXX>") lines in the detailed SMTP logs.
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