If you are seeing something similar in your SMTP logs then there could either be a,
1. Network problem in your network
2. Network problem in the sender's network
3. A firewall problem in your network
Getting the error message as "rejected timeout waiting for input from wa4ehsobe004.messaging.microsoft.com" in the mail logs.
Troubleshooting Tip:
1. Capture the packets while there is email traffic from the affected source. The packets should be captured at both end points and the firewalls ( if any ) to get a complete picture. This should tell you where the problem lies.
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