System's Fault LED is amber/orange

Issue

System's Fault LED is amber/orange

Solution

The amber light can be blinking or solid. The blinking amber light means the following:

Amber, Blink, Non-critical, Non-fatal alarm

The following can cause the blinking light:

Critical voltage threshold crossed

VRD hot asserted

Minimum number of fans to cool the system not present or failed

In non-sparing and non-mirroring mode if the threshold of ten correctable errors is crossed within the window

The first steps are as follows.  Please wait 5 minutes then power the device back on.  Then please monitor the System Status LED.  The reason we proceed this way is there may have simply been a voltage or temperature spike which cause the alarm.  Powering the system off then back on will clear the System Status LED.

However, in your case the amber light is still blinking after the reboot.  Thus, the next steps to trouble shoot the amber warning light are as follows:

1) Fans: Please remove the cover of the device and ensure none of the lights on the individual fans are lit. If any of them are, please let us know and we can send you a replacement fan, they are hot swappable.

2) Memory: Please remove the cover of the device to check for the following lights. Each memory slot has an individual LED light towards the rear of the device. If any of these lights are lit, please let us know as soon as possible.

3) Voltage: Intel has stated that the most common reason for the amber light is a voltage issue. Generally, the voltage being supplied is acceptable, but in a warning range.

A solid amber light could also mean a minor hardware failure. To troubleshoot reboot the system and enter the BIOS and check the System Event Log Viewer to see the actual error codes and the description. (Alternately, you could connect to the Remote Management Module(RMM) to check the hardware logs)

An example is shown below:

error manager>> error code 8120 severity major instance 1

description for error 8120: processor 01 thermal trip error

Since the BIOS remembers old events it is best to clear the system event logs and do a retest of the hardware part that is associated with the error. If a retest does not resolve the issue, please contact the Technical Support team immediately.