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How to configure Autodiscover in IceWarp
WHAT IS AUTODISCOVERAutodiscover ensures that any client application, such as IceWarp Desktop Client or IceWarp applications on mobile phones, will receive a list of available ports, protocols, URL...
Where to find the Order ID?
IceWarp Server generates the Order ID, and except for some exceptional cases, it is unique for each machine where you install IceWarp. You need to know this information when you communicate with ou...
Network ports guide in IceWarp
This article is for administrators only. Network configuration may vary case by case. item port source destination protocol description Incoming - from the Internet to IceWarp serv...
IceWarp microservices are not accessible and "no access screen" is shown during startup
This article applies to IceWarp EPOS and newer (14.0.0.0)After releasing IceWarp EPOS, loads of new features have been added. One of them is a short informational window, which informs the user in ...
"No access to your applications" is shown during login to IceWarp webclient - on-prem solution
Article for on-premise and SaaS installationsAfter releasing IceWarp Epos, loads of new features have been added. One of them is short informational window, which informs user in case some IceWarp ...
"No access to your applications" shows during the login to IceWarp WebClient
Article for Cloud users.After releasing the IceWarp Epos Gen3, loads of new features have been added. One of them is a short informational window, which informs users in case some IceWarp microserv...
How to set up IceWarp Reverse Proxy on Raspberry 3B
This guide explains how to set up the Reverse Proxy on a Raspberry Pi 3B. Special thanks go to Mr Rainer Knausenberger for this guide.
How to change user password on LDAP
Should you need to change passwords for users connected through an LDAP server, follow the steps below.1. Find an API "c_accounts_global_ldap_passchangedisable" in the API Console in the Remote con...
Support severity vs response time
SEVERITY/PRIORITY LEVELSThe criteria used to determine the severity/priority levels of issues are as follows: Severity Priority Description Example 1 Urgent It causes a complete shutdown of the...
Relay server, DNS lookup and SMTP Routing in IceWarp
Nowadays, unfortunately, it is not rare for a remote system to reject emails from you. If you check the SMTP logs, you will note that you are disconnected right after you connect to a remote system...