IceWarp Support
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Accessing customer's data
The information below describes when IceWarp Support can access customers' data and what data will be targeted.Support typeRequest typeData typeTargetSLA (priority on-premises support)technical req...
Hybrid setup (IceWarp & Microsoft 365)
This guide is designed to provide detailed instructions on configuring IceWarp in a hybrid environment with Microsoft 365.The outcome is to use the same domain on both servers, where some users are...
How to set up a distributed domain in IceWarp
The distributed domain is a popular solution for businesses with multiple locations. If you wish to distribute your IceWarp email servers around your locations, each with a group of your users, fol...
How to configure Autodiscover in IceWarp
WHAT IS AUTODISCOVERAutodiscover ensures that any client application, such as IceWarp Desktop Client or IceWarp applications on mobile phones, will receive a list of available ports, protocols, URL...
Where to find the Order ID?
IceWarp Server generates the Order ID, and except for some exceptional cases, it is unique for each machine where you install IceWarp. You need to know this information when you communicate with ou...
Network ports guide in IceWarp
This article is for administrators only. Network configuration may vary case by case. item port source destination protocol description Incoming - from the Internet to IceWarp serv...
IceWarp microservices are not accessible and "no access screen" is shown during startup
This article applies to IceWarp EPOS and newer (14.0.0.0)After releasing IceWarp EPOS, loads of new features have been added. One of them is a short informational window, which informs the user in ...
"No access to your applications" is shown during login to IceWarp webclient - on-prem solution
Article for on-premise and SaaS installationsAfter releasing IceWarp Epos, loads of new features have been added. One of them is short informational window, which informs user in case some IceWarp ...
"No access to your applications" shows during the login to IceWarp WebClient
Article for Cloud users.After releasing the IceWarp Epos Gen3, loads of new features have been added. One of them is a short informational window, which informs users in case some IceWarp microserv...
How to set up IceWarp Reverse Proxy on Raspberry 3B
This guide explains how to set up the Reverse Proxy on a Raspberry Pi 3B. Special thanks go to Mr Rainer Knausenberger for this guide.