FAQ
- What is the Mirapoint software deprecation process?
- End of support for Microsoft Internet Explorer 8, 9, 10
- How to generate a configuration dump
- How and where do I manage my licenses?
- What do these RAID Controller alerts mean?
- How is SMTP authentication used to allow or deny relaying based on user authentication?
- How do I create principals with MIT KDC for Kerberos authentication?
- Can virus scanning be performed by domain on a Mirapoint appliance?
- How to accept email for multiple domains?
- How do I specify virus and virus pattern update notification messages get sent to multiple users?
- How do I delete the administrator's mailbox?
- Is there a tool available to test the antivirus scanning function?
- How many concurrent connections does a Mirapoint appliance support?
- What does it mean when the Sophos error message "Virus Scan Failed: File Encrypted" is received?
- How do I deal with unscannable virus files?
- What happens when a license expires?
- System's Fault LED is amber/orange
- How do I restore the system a backup?
- What does it mean with the "Mirapoint System not responding" message displays?
- Outbound emails bounce back displaying the "recipient domain must exist"
- How do I submit emails that are incorrectly flagged as spam (or as not spam) to Mirapoint for analysis?
- What is the Mirapoint Administrative Perl SDK?
- What are the Diag commands?
- Why are MX records for internal domains being ignored?
- How can I obtain and apply, or transfer, an SSL certificate through the command-line interface (CLI)?
- How to prevent spoofing of local email addresses
- Why is the X-Junkmail header removed when any content filter is configured?
- Diagnostic Data dump request
- Configuring debug-5 access to your Mirapoint Appliance
- How do I understand and correct false positives?