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Michal Bursík

Member of Icewarp staff: Escalations manager & Partners support technician.

  • Total activity 79
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Activity overview

Latest activity by Michal Bursík
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    Michal Bursík commented,

    Hello, implementation of mail into our mobile app is currently our priority. You can expect adding this feature in the upcoming months.   Regards, Michal Bursík

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    Michal Bursík commented,

    Official comment

    Hello, we definitely do plan adding adding Chat into our mobile Icewarp app. In near future, the mobile app will be as capable as the Webclient.   Regards, Michal Bursík

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    Michal Bursík commented,

    Official comment

    Hello, currently, we do support at least Windows Server 2016 or RHEL 7 (however, we don't recommend it for new deployments due to EOL happening next year).You should always use an installer for the...

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    Michal Bursík commented,

    Official comment

    Hello,this feature will be implemented in version 14.1 (Epos Update 1). Regards,   Michal Bursík Escalation manager & Partner support engineer

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    Michal Bursík commented,

    Official comment

    Hello,disabled accounts are still counted in the license. The only way how to free up occupied seats is by deleting accounts. If the client is planning reactivating accounts later, we recommend doi...

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    Michal Bursík created an article,

    How to downgrade IceWarp EPOS to previous version

    If you ever need to downgrade IceWarp EPOS to the previous version, please consult your decision with our technical support team first. We will do our best to resolve any issues you might face on I...

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    Michal Bursík created an article,

    Fulltext search server performance tuning

    When encountering performance issues with Fulltext search, you observe that processes Yoda, Yoda-scan or Mundi are utilizing the server resources. There are several settings which can be adjusted. ...

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    Michal Bursík created an article,

    Product translations

    Most of the translations are included with the server itself – this doesn’t apply only to WebClient but also to our apps, like Outlook Sync, TeamChat or FileSync. Contact our support if there’s a m...

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    Michal Bursík created an article,

    EtnefUnknownMapiType error and how to prevent it

    When you’re reading through the Error log, you may find lines like this: SYSTEM          [17D0] 10:07:16 Encountered unknown MAPI type: 72, attribute: 32768 Exception: ETnefUnknownMapiType Encounte...

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    Michal Bursík commented,

    Official comment

    Hello, it cannot be done natively, but you can copy them on the file system level, Icewarp is capable of indexing them.   Thank you, Michal Bursík