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Michal Bursík

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Member of Icewarp staff: Escalations manager & Partners support technician.

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Activity overview

Latest activity by Michal Bursík
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    Michal Bursík commented,

    1. Community
    2. FEATURE REQUESTS
    3. IceWarp mobile app

    Hello, implementation of mail into our mobile app is currently our priority. You can expect adding this feature in the upcoming months.   Regards, Michal Bursík

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    Michal Bursík commented,

    Official comment
    1. Community
    2. FEATURE REQUESTS
    3. IceWarp mobile app

    Hello, we definitely do plan adding adding Chat into our mobile Icewarp app. In near future, the mobile app will be as capable as the Webclient.   Regards, Michal Bursík

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    Michal Bursík commented,

    Official comment
    1. Community
    2. FEATURE REQUESTS
    3. Icewarp Version supported on Linux version

    Hello, currently, we do support at least Windows Server 2016 or RHEL 7 (however, we don't recommend it for new deployments due to EOL happening next year).You should always use an installer for the...

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    • Michal Bursík
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    Michal Bursík commented,

    Official comment
    1. Community
    2. EMAIL CLIENTS
    3. Status of inactive accounts

    Hello,disabled accounts are still counted in the license. The only way how to free up occupied seats is by deleting accounts. If the client is planning reactivating accounts later, we recommend doi...

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    Michal Bursík created an article,

    How to downgrade IceWarp EPOS to previous version

    1. EPOS
    2. Icewarp EPOS installation & upgrade

    If you ever need to downgrade IceWarp EPOS to the previous version, please consult your decision with our technical support team first. We will do our best to resolve any issues you might face on I...

    • Michal Bursík
    • Updated
    • 2 followers
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    Michal Bursík created an article,

    Fulltext search server performance tuning

    1. GENERAL
    2. Fulltext Search

    When encountering performance issues with Fulltext search, you observe that processes Yoda, Yoda-scan or Mundi are utilizing the server resources. There are several settings which can be adjusted. ...

    • Michal Bursík
    • Updated
    • 1 follower
    • 0 comments
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    Michal Bursík created an article,

    Product translations

    1. GENERAL
    2. General

    Most of the translations are included with the server itself – this doesn’t apply only to WebClient but also to our apps, like Outlook Sync, TeamChat or FileSync. Contact our support if there’s a m...

    • Michal Bursík
    • Updated
    • 1 follower
    • 0 comments
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    Michal Bursík created an article,

    EtnefUnknownMapiType error and how to prevent it

    1. GENERAL
    2. IceWarp Outlook Sync

    When you’re reading through the Error log, you may find lines like this: SYSTEM          [17D0] 10:07:16 Encountered unknown MAPI type: 72, attribute: 32768 Exception: ETnefUnknownMapiType Encounte...

    • Michal Bursík
    • Updated
    • 1 follower
    • 0 comments
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    Michal Bursík commented,

    Official comment
    1. Community
    2. FEATURE REQUESTS
    3. Move deleted mailbox under another user

    Hello, it cannot be done natively, but you can copy them on the file system level, Icewarp is capable of indexing them.   Thank you, Michal Bursík

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    • Michal Bursík
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    Michal Bursík commented,

    1. Community
    2. FEATURE REQUESTS
    3. Disable mails automatic marked as read

    Hello, I cannot provide an exact ETA at this moment, but we expect it to be released in the upcoming months.   Thank you,   Michal Bursík

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    • Michal Bursík
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